Support

SciMed appreciate your business. Our dedicated and professional application and service support team will always be behind you; helping you with the challenges you face with your product and application needs along the way. Your success and satisfaction is important to us, and we will continue to provide you with solutions that emphasize on quality and value


Installation and Training

Installation and Training

Scimed specialists will ensure every piece of equipment is properly installed and requirements are met according to factory specifications. Our team will not compromise on the equipment performance and user safety. Thereafter, our specialists will provide training for customer to help familiarize with the proper product usage, care and routine maintenance. Besides providing equipment training, our specialists will also tailor solutions to the requirements of our customers and the market-place.


Maintenance and Validation (IO/OQ/PQ) Program

Maintenance and Validation (IO/OQ/PQ) Program

SciMed have a range of service and validation programs tailored to meet your SOP needs, to increase product performance and reduce the worry of unexpected repairs, so you can have that peace of mind knowing that your equipments will be performing optimally.

SciMed Maintenance and Validation packages include rigorous testing and verification on all parts of the equipments to ensure that they are functioning to factory standards. We provide service documentations which include detail checklists of all services performed, serial numbers of the equipments serviced, and the service reports on completed works.


Application and Service

Application and Service

SciMed application and service professionals are well versed and trained in every aspect of the products we represent and market. Our team is dedicated to resolve your technical and application glitches in the shortest possible time. We have equipment service packs or spare kits for every one of the equipment that we have in our product portfolio. Our objective is to get your equipment operating with peak performance and running with maximum uptime. SciMed team is now available 24/7 to provide quality services to you round the clock.